| PM Terms & Conditions |

 

AGREEMENT SERVICE HOURS

The service outlined in the Holtkamp Heating & Air Conditioning, Inc. Preventive Maintenance Agreement, which all customers will be required to sign; will be performed during normal working hours. Repair service requested by the customer will be provided during normal working hours, on a preferential basis. Labor and materials will be charged at the discount agreement rates.

After normal working hours, a service call fee of 1 1/2 the normal rate will be charged (emergency service). Labor and materials will be charged at the discounted agreement rate.

LABOR WARRANTY

Repair workmanship is guaranteed for thirty (30) days from date of repair. We do not provide a labor guarantee on parts other than those we install. If repairs later become necessary due to other defective parts, parts and labor will be charged separately.

Repair charges necessary to correct defects discovered by the preventative maintenance service call will be the sole responsibility of the purchaser and billed at the discount agreement rate.

This agreement shall be null and void if any equipment covered herein has been subject to Acts of God or conditions beyond the control of Holtkamp Heating & Air Conditioning, Inc., including but not limited to accidents, fire, misuse, improper adjustments, modifications, alterations, tampering, disconnection, vandalism or failure to properly maintain or operate the equipment.

RENEWAL, CANCELLATION AND TRANSFER

This agreement is automatically renewable yearly but may be terminated by Holtkamp Heating & Air Conditioning, Inc., upon nonpayment of any amount due. Notification may be made of any payment which is not received when due and if payment is not made within ten (10) days from the date such notification, this agreement shall automatically cease as of the date and Holtkamp Heating & Air Conditioning, Inc., shall have no further obligation of any nature whatsoever.

This agreement may be subject to price revision on any anniversary date.

This agreement may be terminated by the purchaser upon thirty (30) days written notice of such intention to terminate. A refund for the remaining agreement period will be made on a prorated basis, with deductions for work already performed including administrative support.

This preventative maintenance agreement and the terms specified herein constitute our entire agreement. This preventative maintenance agreement becomes an agreement upon receipt of moneys and written approval by our authorized representatives. This agreement will run for a term of twelve (12) months and will be renewed automatically unless cancelled by either party.

The customer cannot assign or transfer this agreement without written notification and approval of Holtkamp Heating & Air Conditioning, Inc.

ATTORNEY'S FEES

In the event any sums hereunder are not paid when due but are collected by an attorney at law, Holtkamp Heating & Air Conditioning, Inc., shall be entitled to an additional fifteen percent (15%) of the sums due as attorney's fees in addition to all cost and expenses in that collection effort.

ARBITRATION

In the event of a disagreement between said customer and Holtkamp Heating & Air Conditioning, Inc., it is agreed the dispute will be settled through arbitration through the Better Business Bureau of Metropolitan Atlanta, Inc.

LOSS

Holtkamp Heating & Air Conditioning, Inc., shall not be responsible to purchaser for any insured loss.  During the term of this agreement, we will take all reasonable precautions to avoid injury to person and damage to property while on premises, but shall not be liable for any special or consequential damages.

MODIFICATIONS

This agreement shall not be modified or amended except by instrument in writing signed by or on behalf of all parties.

NO WAIVER

No failure of Holtkamp Heating & Air Conditioning, Inc., or customer to exercise any power of them hereunder or to insist upon strict compliance by either of them at variance with the terms shall constitute a waiver of either of their rights to demand exact compliance with the terms hereof.

STATE LICENSE

Holtkamp Heating & Air Conditioning, Inc., is licensed by the State of Georgia - #CN7948.