Testimonials
Holtkamp Heating & Air Conditioning, Inc., has earned a 99% customer satisfaction rating from people like you who have used our service.
We understand that our customers are why we are here. Because of this, we work hard every day to deliver the kind of technical and customer’s service we ourselves would expect to receive from a quality service company.
We would like to extend our sincere thanks to all of our customers for providing us with such fantastic feedback that has made us proud.
Would you like to give us feedback? Give Holtkamp Feedback
Note: Feel free to click the "Kudzu Testimonial" links for more detail. You'll see unfiltered comments from Atlanta homeowners.
"What can I say? Exactly on time (called a half hour early to
confirm). Courteous, friendly, and professional. I was looking
for an HVAC company, that I could depend on, and have found it in Holtkamp
HVAC. Thanks to Charles (technician) and Caren. I will continue
to use Holtkamp as my annual service supplier.
"We had estimates from 3 dealers; Amana, Lennox, Trane and Holtkamp. Holtkamp gave the most professional presentation and estimate, and recommended additional insulation. Holtkamp did a blower-test, and their prices were competitive."
-Jim McCurdy
"Very Satisfied"
-Jamie & Susan Nock
"We had a very unsatisfactory experience with another Local HVAC company. We had to find a new HVAC company. We are extremely happy with Holtkamp HVAC. They are courteous, friendly and prompt."
-Tim & Maria Waggoner
"Excellent Company!"
-Mark & Ann Winsor
"They arrived at the appointed hour. Area was cleaned and organized after installation."
-Bob & Jackie Joseph
"Holtkamp HVAC was outstanding!"
-Carter & Karen Alexander
"Holtkamp HVAC had the proper equipment to obtain the data and explained the problems with the duct system and gave us an option of the proper equipment. Matthew and his crew are the best! Thanks for the great system; it works 100%."
-Edward & Mary Jo Stark
"Excellent. Very professional. Very thorough. Explained what they were doing and why. Wish I had found them years earlier!"
"On a Friday before one of the coldest forecast weekends this year, my furnace went out. I was in panic to try to get someone to help me before I had to suffer through a bitterly cold weekend with no heat.
I got in touch with Holtkamp at about 3:30 on Friday afternoon. The estimator was at my house by 4:15. He performed some tests, we settled on a furnace, and he drove to the Trane dealership before 5:00 to make sure I got the furnace. The installers came out early the next day as agreed, and worked hard to get heat going. I was comfortable for the weekend.
The following Monday, they came back out to complete the installation of a second thermostat and worked all day on that as well.
I would, without hesitation, recommend Holtkamp to anyone!! "
"We just had our entire HVAC system replaced by Holtkamp this week. From beginning to end of project, every one we encountered with the company was professional, knowledgeable, and friendly.
Joey and Ray were fantastic - they worked quickly and as unobtrusively as possible, making sure everything was working properly with the state-of-the-art system they installed.
We would highly recommend them (and already have to several people) for their exceptional service. We are very impressed!"
"The heat pump was providing heat but not enough to offset the below freezing temps. Matthew arrived as scheduled, replaced the heat strips and synchronized them and now my house is maintaining the correct temp. The day after the repair, he even called back to verify that everything was working well.
How often do you get that kind of follow-up service? "
The company sent someone out to do an estimate on our furnace and heat pump last month and I was so impressed with what was entailed in this estimate. I thought they were just going to give me the price and leave. The man spent over 2 hours doing calculations and testing to ensure that our new system would work properly on peak heating & cooling days.
He also found some other problems that we had no idea about that need to be fixed asap. We chose the company to do the work and have been completely satisfied and we were very satisfied with everything that was done.
"Matthew, our technician, was professional and thorough in his inspection. He showed up when they said he would, diagnosed the problem and fixed it. I'll recommend Holtkamp Heating and Air to my friends and neighbors, they were that good.
"
"I just couldn’t be any happier with my experience with Holtkamp Heating & Air.
In the past, I’ve had other lesser quality heating and air companies come out to service my units – and to be honest I always felt like they were trying to get me to fix or replace things that just didn’t need to be fixed. But with Holtkamp, I never felt this way. The technician actually took the time to explain to me what was going on and what my options were. The price was fair and the service was quick. And best of all, there were no additional fees or surprises at the end.
From this point forward, I will only use Holtkamp for my heating and air services and would highly recommend them to anyone. "
-William & Twila Fisher
"The receptionist was very friendly and helpful. Joey showed up at exactly the promised time. He did great work and completed the job in one afternoon even though he had to run and get parts several times. I don't think they are the most competitive in price, but I do believe that they are extremely professional.
I would recommend Holtkamp to others and will use them again next time I have any HVAC issues. "
"I called Holtkamp early on a Friday morning after another place in town had said it would be Tuesday before they could come service my AC. I was happy to hear they could come out that day! As their techs were very busy that day, Mr. Holtkamp came out and worked on my unit personally.
I was very happy with his professionalism and attentiveness to all my concerns. My problem turned out to be electrical, and not directly related to the AC system at all. He did not try to sell me other parts/services that I did not need.
I am very happy with the service I received from Holtkamp, and will be calling them the next time I need service. "
"I called Holtkamp based on the reviews when our A/C died on the hottest day of the year. Called the office and the phone was answered promptly, a very pleasant professional women answered (sorry I forgot your name). She told me she would call a tech and see when someone could come to check the problem, and return my call. I don't know if I just was lucky but she called back in 2 minutes, and they were able to dispatch a tech in 45 minutes to my home. Considering the current heat wave fantastic service.
Matt from Holtkamp Heating and A/C arrived on time, very professional, and courteous he quickly diagnosed the problem, and had the A/C working in 20 minutes.
Overall an outstanding experience, great service that made me feel my business was valued. Thanks !! "
"We got a new heating and air-conditioning system installed and everyone involved in the process was professional, polite and friendly. The follow up was fantastic. Every question was addressed and they were not happy until we were happy; they showed up on time and cleaned up. We would recommend them without reservation."
"Having just bought a house built in 1979 with a 1977 model furnace, we were aware that it would not last too many more years. Unfortunately, the furnace stopped blowing air about three weeks after we moved in. We contacted our warranty company who sent a vendor out to attempt to repair the furnace. They got it to work for one additional day and then returned saying that it needed to be replaced. Not entirely satisfied with this company [sic… other HVAC company, not Holtkamp], we found Holtkamp through Kudzu.
They performed diagnostics and gave us a report of their findings. After discussing our options, we selected a Trane unit and purchased a procedure to seal the air ducts to improve the efficiency of the system. The work to remove the old furnace and replace it with the new unit proved to be a big job. It took two men nearly two full days to complete the job. The work was primarily in the attic and was hot and difficult. Afterwards, though, we had cool air circulating throughout the upstairs of the house, which meant no more sweating while trying to sleep.
A second crew of two men did the sealing work. Both crews were efficient and professional. When two minor issues were discovered after all the work was done, Holtkamp sent a man back out to quickly resolve both of them.
I would recommend Holtkamp to anyone with any type of air distribution problem in the house. They were a pleasure to work with. "
"I recently had to have a new air conditioner installed. After calling a couple of other companies, I settled on Holtkamp. They came out and went through everything about the air flow and conditioner. They gave me a very professional proposal that was broke down with all the different cost.
They came out the day they promise and were very polite and clean. The place was cleaner after they left then before. A few days later the owner of the company came by, just to inspect the job and check if everything was done correctly.
Thank you for the very good job. "
-Doyle Laury
"Called Holtkamp with an A/C problem after business hours one evening. My call was returned within an hour. The problem was properly diagnosed the following morning, and the service technician explained what had caused the problem and what it would cost to fix it properly.
The fix was installed within 48 hours and the warranty on the replacement parts is longer than the warranty was on the faulty parts. I have the comfort of knowing my A/C unit is now functioning properly and will continue to do so.
Quality parts and knowledgeable service technicians --- a great combination! "
"I was able to get service the same day for a reasonable price. Technician was professional as was the lady who scheduled the appointment. So many want to call you back later or won't promise service that day. Not Holtkamp - they run 365 days a year. I would use them again."
"When we turned on our air conditioner for the first time this spring we got a big surprise! It stunk to high heaven! We didn't know what we were going to do. I called around to some places that were recommended but they couldn't "get to me" for at least a week. I came across Holtkamp Heating and AC on Kudzu.com. Their address was close to mine and they had good reviews so I decided to see what they could do for me.
When I called, Miss Beverly answered the phone and I told her what my problem was. She said it was common and she could get someone out there for me this afternoon! Chuck showed up on time and was very friendly! He knew exactly what the problem was and went about fixing it straight away! In less than an hour my problem was solved and everything was in great working order.
I am so glad I called Holtkamp! From the time Miss Berverly answered the phone until Chuck left my house I was treated to excellent customer service. I can't stress enough how nice it was to be treated like I mattered and that my problem was their problem. The price was more than reasonable!
This is a quality group of folks who know how to treat their customers and run a business! I will use them again and would recommend them to anyone! "
"Called based on the reviews here [sic… Kudzu.com] to have my furnace repaired. Because they were busy the owner Matthew Holtkamp came to do the work. He knew right away what the issue was and made the necessary repairs. The price was fair and he was very careful to keep the work area clean. He was friendly and professional and I will recommend him to my friends and family in the future."
"The people at Holtkamp are very knowledgeable and I am 100% confident in them. They not only were on time and repaired my unit with parts that they had on their Van but they also wore covers over their boots to protect my new carpet. I would definitely would recommend them."
"I needed to find a professional and reliable service since my prior experience with Heat & Air services was OK at best. I am glad I found this company on Kudzu. They are as good as everyone says. Can you imagine a service that is friendly, honest and that actually came within 4 minutes of when promised?
(When was the last time you spend a half day waiting for a repairman that didn't call and worse, didn't come?) I could have been hogs waggled into an expensive repair given the issue I had but the service tech, which was professional in every respect, fixed the problem using good judgment and gave me the information I'd need to decide what to do in the future if the unit I have gives up the fight.
Yes, I highly recommend them. Try them; they really are a "customer oriented, professional service."
"An effort by myself, to correct a failed Thermostat was saved by Holtkamp. Not only were they on time but saw things to a successful conclusion. A call to Beverly will get you on the road to pleasant dreams.
"
"I found them on Kudzu.com. They did a great job, the tech that came to my house to work on my heating was great. They found the problem and corrected it. A+++"
"My A/C went out and since my Mom who is 99 lives with me I was concerned about her well being. I remember seeing the ad in my church bulletin and called Holtkamp. Matt Hubbard was accommodating, efficient and professional. Since my unit was 11 years old I chose to go with a new unit. It was installed in a few hours and I was Mom and I was cool as cucumbers again...
Thanks Matt and Matthew. I will call again when the heater goes. "
"We contacted Holtkamp regarding our high energy bills. Mr. Holtkamp conducted a complete analysis of our residence and recommended a total system solution for us that included sealing all of our ducts and adding specific energy sealed recessed lighting.
In addition the recommended solution included a humidifier, two new furnaces and air conditioners and two air cleaners. We agreed to the solution. As a result our energy bills have been reduced by fifty present since the solution was installed.
We cannot say enough about the professionalism and expertise exhibited by the personnel employed by Matthew Holtkamp's company. "
"We returned from a business trip to find our master bathroom floor (and ceiling light fixture) very wet from a leak that was caused by an overflowing AC unit in the attic. Our units are older and our fear was that there may be serious problems with both the AC unit as well as the ceiling & electrical.
My husband called and arranged an appointment the following day, and we are delighted to report that the unit was merely clogged and needed cleaning. We are very pleased with Holtkamp and would highly recommend them based on our recent experience.
We've decided to contract their services for a maintenance agreement and feel confident that we've found a great HVAC company. "
"I have been a Holtkamp customer for years and have never had anything but excellent service. They had serviced my existing equipment for several years before I had them install a new unit and new ductwork.
Matthew spent the most of an afternoon at my house in order to make sure that I got exactly what I needed and that I understood what I was buying. The system works great and while others complained about the high cost of heating these past few years, I have been smiling! And to top it off, the dogs like them! Thanks for such great work! "
"The AC went out in our rental property. I had to work and was unable to "monitor" or meet the specialist. Harrison did a great job for a fair price. He even charged less than expected because he said it was a problem that he should have discovered earlier and would not charge us for the extra time looking for the problem.
This company has integrity, competence and I will call them first for my AC needs. I'm glad my usual AC man was not available this time. Thanks. "
-Jim Pruitt
"Contracted with this company for nine years. Terrific service. Highest integrity. Reasonable charges. No answering machines when calling Holtkamp. I highly recommend."
-Bill Sims
"I found Holtkamp by coming to Kudzu.com and seeing who was best rated in my area. I'm so glad I went with Holtkamp! They called me a day before my scheduled time because they had a cancellation and were able to come to my house early.
Charles arrived and greeted me politely. He was wearing a Holtkamp shirt and the van had Holtkamp decals on it. I explained the problem to him and he went up to look at my AC unit. He was able to determine the problem and tell me the basic cost. He finished his work quickly, had the part in his van and was close to the estimate he had given me.
He cleaned up the old parts and placed them in my garbage can. He didn't try to sell me any services or items, but when I asked about some extras he was able to tell me what I wanted to know and offered some brochures. Prior to leaving, he checked the temp of the registers to make sure the system was operating correctly.
I felt educated about my HVAC and certain that a quality repair was performed. I will use Holtkamp for my HVAC needs in the future."
"The Holtkamp team has been servicing our homes for several years. They are reliable and responsive to our last minute requests. The crew can be trusted to never overcharge or suggest items that aren't necessary.
Holtkamp's team is now servicing several of our friends and neighbors and their response?? 5 Stars!! "
-Sharon Fain
"We were in a real time sensitive situation with the sale of our new house and needed service on our existing HVAC system. The receptionist quickly connected us to Matt, who responded by visiting within 24 hours.
He was extremely knowledgeable, and gave us a solid and cost effective estimate within a very short period of time. His team's work was extremely professional, and we will call on Matt and company in the future! "
"After contacting another well-known AC company, I desperately called Holtkamp for a second quote. The receptionist was very knowledgeable and polite. She was able to send someone to me within an hour.
The owner, Matthew, was on time and very thorough with his inspection. The other tech person spent approximately five minutes inspecting my unit and came back double in price. Matthew was able to determine the exact problem and was able to fix that day.
The other company claimed to not to be able to determine exactly whether it was the compressor or fan Until I purchased the fan then, if it was the compressor, I would be responsible for purchasing the fan AND a whole new unit! This was not the case with Holtkamp. "
I am very pleased with every aspect of the service. By the way, the "other" company was Shumate.
"We've been customers for 3 years. Absolutely top notch service and people. Always on time, clear explanation of what they are doing and repairs needed and polite, friendly, helpful employees. They go about their business the way you want it to be done. Can't miss with these guys."
J. Miller
"Absolutely a great contractor to work with. We thought we needed a larger AC to handle the summer heat, but it turns out we had a significant duct leak. They completed a blower door test and demonstrated what was happening at the time of giving us an estimate for a replacement system. Also completed a Manual J, which no other contractor even attempted to do."
R. Mueller
We’d love to add your feedback to this page, would you consider taking just a few moments to Give Holtkamp Feedback. Thank you.